Refund requests must be received by June 15th for Outdoor Programs, and by December 1st for Indoor Programs during that calendar year. All refunds are subject to a $60 administration fee per refund request. There will be no refunds on any SURCHARGES. All requests must be received in writing. Refunds will be processed via the same method in which payment was received, with the exception of cash, in which case a cheque will be issued.